 Customer service and tech support leaders often ask me how to respond to team members who ask: “Why must we treat customers better than they treat us?” You might think this is a cry for fair and equal treatment. Some of it is. The rest is envy. Build fulfillment with these approaches to squelch this debilitating feeling. |
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About Kate & Smart SenseAbilities™I never thought I would like blogging. Then I found it to be a valuable way to capture my learning and deliver it to you in a quick and timely manner. The people-skills posts I write are designed to take you from inspiration to action. If you will add your comments and send me your questions and suggestions for posts, the blog becomes a dialogue of continuous learning. Subscribe above knowing that I will never abuse your permission, sell or share your information, or take our connection for granted. If you want to guest post on a people-skills topic for customer service, teamwork, communicating in diversity, or leading change, email me! From my professional experience to your success,
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